I need a Goat

by Rita Noon on January 14, 2013

I think I need a goat! Every heard the expression “that really gets my goat”? Well, I had just the occasion for that expression this morning. I know that things are tough in retail and I know that every sale counts – however, I also know that when a customer (moi) says that the shoe is not the right colour, then the sales lady (?) should smile, nod and present another choice or, wish me well, or agree with me. She should NOT under any circumstances mount her high horse, look down her nose and make the comment “oh so you let that stuff run your life do you?”. I pointed out that I had in fact used this information for over 20 years and that yes, I did in fact use this “stuff” all the time AND that the “stuff” had saved me a considerable amount of time, money and angst. It is a lovely shoe store, but it is not the only one in the world. Maybe shop “people” would be better served to listen, rather than condescend!!! Just a thought. That was when I needed a goat, because she definitely “got my goat”!!

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